“We were the first pick up on the day and fully expected there would be other passengers to collect but we didn't expect to be waiting over 30 mins at each pickup because people were late. I appreciate this wasn't the fault of the driver but by the time we got to Pompeii we had been on the minibus for 2hrs. The tour guide (Erica) was very friendly and knowledgeable but the tour seemed very rushed and we kept losing sound via the audio headsets. Overall experience 6/10.”

“Getting into Pompei was mayhem. Crowds and then cruise groups barging their was through the queue. People were talking about leaving space in case there was a surge or fight -both were possible. Eventually the police were called and it was somewhat better. Second guide at Herculaneum was dull and missed most of the highlights. First guide and driver good.”

“On arriving in Pompei at the train station, we were directed upstairs by ticket touts, it was confusing to locate the collection point. Upon arriving at the collection point I had to surrender my passport to receive the audio guide and got it back upon returning the guide. I felt extremely uncomfortable, my passport was put in an unlocked box and then into an alphabetical folder, unsecured. At the entrance we waited in a queue to be told we could go straight through. Would NOT recommend.”

“The groups should be smaller, less pick ups and drop offs.”